“Jo Beth and her team are committed to the level of service and quality demanded from those who represent the finest pianos in the world.”

Todd Sanders, Vice President of Sales and Marketing for STEINWAY & SONS.


Welcome to Artist Pianos

As the owner of Artist Pianos, I hope your visit with us is fun and relaxed and that you enjoy being served by our professional and courteous staff.  Representing STEINWAY & SONS is truly a dream come true for me, personally, because they are the finest pianos in the world and we have always strived to provide the best possible service to our customers. Our management team, Paul Jennings and Scott Schroeter, each have over 25 years experience serving every facet of the piano business. They take pride in their work and you can count on them to give you honest advice, with no pressure to purchase until you are confident, comfortable and ready. Enjoy your visit and please let us know if there is anything we can do to improve your experience with us.

Jo Beth Dellinger​, Owner


Our Syracuse Team


Jo Beth Dellinger

Jo Beth is proud to be one of the few women sole proprietors of piano stores in the country. Her business philosophy is simple: Treat every customer like a treasured guest in your home, and make certain that they leave happy. Jo Beth was recently recognized as a Steinway Premiere Dealer. Over the course of her career, she received the Yamaha Touchstone Award for excellence in customer service for 10 consecutive years and the Yamaha VIP Dealer award for overall excellence …more

Manager/Technical Service

Scott Schroeter

Scott has served as Technical Service Manager for all Artist Pianos locations since 1997 and as Manager of the Syracuse store since 2009. He received technical training from the Manhattan School of Music and later performed piano preparation for Baldwin's Concert and Artist Division in New York City. Scott holds some of the highest credentials in his field, having attended C. F. Theodore Steinway Academy as well as Yamaha University technical training.  Scott is …more

Syracuse Piano Technician

Alex Smith

Alex joined our technical service staff in 2014, performing new piano preparation, tuning, regulation, and action restoration. In addition to his private tuning clientele, he services the inventory for schools like SUNY Cortland. An accomplished bassist, Alex holds a degree in music from Onondaga Community College and performs regularly at area music venues. His keen musical ear and attention to detail makes him a valuable asset to Artist Pianos and an excellent …more

Technical Service

Brian Mann

A musician since 1984 and twice nominated for a local music award, Brian is a songwriter, guitarist, lyricist and arranger. With over a decade of electronics repair experience, Brian has transposed his repair skills to piano technology, preparation, maintenance and repair.  A long-time friend and band mate of Scott Schroeter, he is a welcome addition to the Artist Pianos family.

Syracuse Piano Technician

Kenneth Williams

In his long career Kenneth has been fortunate to tune for some famous musicians including Tony Bennett, James Taylor, Donnie Milsap, Don Henley, the Eagles, Barry Manilow, and many more. Kenneth graduated with two diplomas: a New York State Regents diploma and a Piano Tuning Certificate from the New York State School for the Blind in Batavia, New York. He has been a Craftsman member of the Piano Technicians Guild since 1967, and he was one of the Guild's original Certified …more

Piano Teacher

Lana Goldman

Lana received her degree in Music Education and Piano Pedagogy from the Moscow State Conservatory (P.I. Tchaikovsky) and was given highest honors qualifying her as an Education Specialist. A recipient of the STEINWAY TOP TEACHER designation, Lana is a member of the Central New York Association of Music Teachers and Teachers of Young Students in Syracuse (TOYSS).  Her creative and versatile teaching process, using the latest materials and …more

Piano Teacher

John Spradling

John Spradling is a collaborative and solo pianist from St. Louis, MO, who has taught piano lessons in Syracuse since 1997. He has one of the most successful private piano studios in CNY, teaching beginners, amateurs, adults, and aspiring young artists. His students have been recipients of scholarships at many conservatories and universities, and have won first prizes in every competition in Central New York and the surrounding regions. Mr. Spradling studied at Indiana University, the Vienna …more

Piano Teacher

Joe Tringali

Joe specializes in teaching piano, strictly to adults.  He has more than 30 years teaching at all levels.  Drawing on his experience as a professional musician, he has developed unique teaching materials and methods that enable his students to play any style of popular music from Broadway to Rock, Jazz, Country, Blues and Gospel.  His enormous music library insures that his students can play their favorite songs, while learning the fundamentals of theory and technique every …more

in memoriam

James Vatter

It is with great sadness that we announce the passing of James Lee (Jim) Vatter on April 24, 2021. Jim has been teaching at Artist Pianos, East Syracuse for almost 30 years. He will be greatly missed by all of us--his Artist Pianos family, his students and the teaching community.  Jim's contributions to the piano teaching community are too numerous to list. Jim's presence contributed so much to our daily lives at the store.  He was kind, loyal, energetic, positive …more

Store Kittens

Squirrely & Puddin'

Squirrely and Puddin', brother and sister, were born in mid October, 2023. Our Syracuse store adopted them in late November, 2023. They take up the mantle from Sybil Marie Delux (RIP) and Shatan (RIP), both of whom lived here between 2000 - 2022.  Friends, faculty, students and customers all enjoy our store cats and have come to know and appreciate that Artist Pianos  is a  friend of animals.  In addition to the cats who make the store their happy …more

In Memoriam

Sybil Marie Delux

Sybil Marie Delux, our beloved store kitty, passed away peacefully on Friday, June 17, 2022. Sybil made her home at Artist Pianos from the time she was a tiny kitten.  She was found abandoned in our dumpster area.  We took her in, and simply could not let her leave.  For the 22 years she lived in the piano store, she was very much loved by a wide variety of people including the staff, students, teachers and visitors.  We will miss her. Sybil lived to an advanced age and …more

Our Latham Team

General Manager

Paul Jennings

For over 25 years, Paul has been helping people of all ages succeed in becoming lifelong piano players. He has toured piano factories overseas and in the U.S., including those of Steinway, Yamaha, Mason & Hamlin, Baldwin and others, receiving consistent training from over a dozen manufacturers. A strong advocate for music education, Paul actively participates with both the New York State Music Teachers Association and the Piano Technician's Guild. He also serves …more

Latham Piano Technician

Kieran Aimone

Kieran was inspired one day to repair his family's aging piano, beginning a journey that would lead him to apprentice under the President of the local Piano Technicians Guild. Kieran joined us as a tuner in 2022 and has continued his skill development under our own Technical Service Manager, Scott Schroeter.  

Latham Piano Technician

Steve Ostrander

With over 40 years experience, Steve has seen just about every issue a piano can have. He has been performing technical work for Artist Pianos since 1998, but he started his private practice in 1980. Steve is a graduate of the American School of Piano Tuning and a longtime Associate Member of the Piano Technician's Guild. In addition to acoustic pianos, he also repairs classic Wurlitzer and Rhodes electric pianos. Longtime clients include the Siena College Chapel, the Chopin …more

Piano Teacher

Terrilyn Jennings

Terrilyn hails from a family of educators in Saratoga Springs, where her mother has taught piano for many years. Terrilyn holds a Master of Education and a Bachelor degree in Music from Russell Sage College and continues to study with top piano pedagogists. Equally adept in teaching children or adults, Terrilyn focuses on developing a strong foundation of music theory and technique in order to foster lifelong musicianship, while keeping students inspired with personalized music …more

The Artist Pianos Experience

Factory Authorized

Artist Pianos is proud to have earned the exclusive designation of Authorized Steinway Dealer. Only though hard work and unwavering commitment to customer satisfaction does a dealership demonstrate they are ready to represent the finest pianos in the world and the STEINWAY & SONS brand. From the family room to the classroom to the concert stage, Artist Pianos serves every facet of the piano community in upstate New York with the professionalism you can expect …more


Ask an area Piano Teacher, Piano Technician, School Music Director, College Music Faculty, Concert Venue Director, or one of our many thousands of past customers about Artist Pianos and you will likely find that Artist Pianos is well known and well regarded. Piano Teachers know they can refer students to us with confidence, because we only sell quality instruments and long after a purchase is made, we are there to offer service, support and guidance.

Community Support

Each year, our staff members host student piano recitals for area teachers, support and participate in fundraisers, and host meetings with area Music Teacher Organizations and the Piano Technicians Guild. We take an active interest in the local music community. Have you seen a piano concert lately? If so, it is likely that you've seen our pianos. Year after year, we provide world-class instruments to area venues and music festivals so artists from near and far can inspire our …more


Our lead staff members are industry professionals with a minimum of 20 years experience each! Their extensive backgrounds in consultation, education and technical service provide our clients with unique perspectives that go far beyond a piano's age and price and really match the right piano to each client's lifestyle and goals. Our concert-services technicians serve some of the most prestigious area concert venues and schools, so not only do they know how to maintain pianos …more

Upgrade Guarantee

As your needs change, Artist Pianos makes it easy to upgrade. New and used acoustic pianos receive a 10-year guarantee to apply the full purchase price of your first piano toward a second piano that is at least double the first piano's price. Our digital pianos have the same protection for 3 years. Your investment is protected at Artist Pianos and because we are the area's authorized STEINWAY & SONS dealer, you can upgrade to the finest pianos …more

The Steinway Promise

The Steinway Promise is a unique document from STEINWAY & SONS that assures the value of your Boston or Essex piano. The promise is: If at any time within ten years of the date of this certificate you decide to trade your Steinway designed Boston or Essex piano for a new Steinway & Sons grand piano, you will receive an allowance equal to the full purchase price of your trade in piano. No other manufacturer provides such a guarantee of value.

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Contact Us

664 New Loudon Road
Latham, NY 12110
(518) 783-1695(518) 783-1695

Latham Directions

5780 Celi Drive
East Syracuse NY 13057
(315) 446-5660(315) 446-5660

Syracuse Directions


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