Your Yamaha and Kawai Authorized Piano Dealer in Upstate NY

Artist Value Added

Award-Winning Service 

Every new piano is tuned and prepared upon arrival, maintained until sold, and fully tuned and prepared again before delivery. How else can we ensure your best experience? We are proud to have received the VIP dealer award and multiple Touchstone awards from Yamaha for exemplary customer care, but we are prouder still of our hard-earned reputation and huge number of positive testimonials we receive every year.  

Music-Community Involvement

Our employees are active members and strong supporters of organizations like the Music Teachers Association and the Piano Technicians Guild in order to support the overall growth of music education and professional piano service. We host meetings, support and lead projects, and promote community service. In addition to these activities, we also serve dozens of local performance venues, music festivals, schools, colleges, and houses of worship every year with their rental pianos and service needs.  

  Best Price Guarantee

Artist Pianos guarantees to match or beat any verifiable price given by an authorized dealer of any new piano or digital piano that Artist Pianos sells under the same terms of delivery, assembly, preparation, and service offered by the competitive dealer.

  Full-Value Trade-Up Guarantee

Anyone can offer a trade-up guarantee, but only Aritst Pianos offers the opportunity to trade all the way up to world-class Yamaha and Kawai concert-grand pianos, and everything in between.

Artist Pianos, Ltd., will guarantee to apply the full purchase price, excluding tax and delivery, of the piano purchased on this invoice, toward the regular price of any instrument of at least double the price of the purchase shown on this invoice within three years of the purchase date of a DIGITAL PIANO or within the lifetime of the original purchaser of an ACOUSTIC PIANO. Artist Pianos reserves the right to offer less than full trade value toward pianos that have been discounted below our everyday low price as shown on our in-store price tags or printed price list.

CONDITIONS AND LIMITATIONS: The Full-Value Trade-Up Guarantee for acoustic or digital pianos will become null and void in the event of the following conditions: 1. Damage caused by improper use or care, moving, or adverse environmental conditions. 2. The instrument’s serial number has been altered or removed 3. The instrument has been modified beyond the original manufacturer’s specifications.